Hospitality Industry

ERP by GWS - Hotel variant provides the automation and visibility needed to successfully operate a single or multi-property operation; from reservations to house keeping, from meeting and banqueting to golf and spa, from the restaurant to the gift shop. ERP by GWS - Hotel variant is built off USAH (Uniform System of Accounts for the Hospitality) industry standards and provides the operational and financial reports expect.


Focus on what most important, your guest. With ERP by GWS - Hotel variant, Management you now have the tools necessary to run your hotel more efficiently . Eliminate barriers and redundancies with a single fully integrated solution; from the front office to the back office.


  1. Sales & Booking – Fully integrated with IDS and GDS System, in order to ensure an electronic 2 ways interface with Tour Operator and Travel Agencies platform.
  2. Central Reservation System – The reservation management is fast to use, either when it’s a single or a group check-in. Manage all aspects of the guest experience, with a single, easy to use solution. Individual or Group Check-out, management in House Guest, rooms availability, daily and monthly planning, charges per departments, registration cards, Country and Federal Statistics, emergency lists and operation lists (arrivals, account cards, cashier lists, department budget, etc.). Human Resources Management and Shift Management.
  3. Back Office – Guests, Business Partners and Travel Agencies’ Master Data Management, contract and rate management, telephone charges management, summary invoices, credit notes, reminder letters, statistics, fixed and percentages commissions, package management.
  4. CRM – Track every detail of the guest experience and mange detailed guest profiles allowing you to and , to make them feel pampered from the very beginning of their stay.
  5. Food & Beverage – with a fully integrated Point-of-sale you can not more effectively manage each of your food & Beverage outlets. Whether it is a Bars, Restaurants or a gift shops ERP by GWS - Hotel variant gives you the tools and visibility you need.
  6. SPA & Golf – The connection with the Front Office Module enables to book a spa package or a round of golf.
  7. Meeting & Banqueting – Complete management of all the Events activities, from the quote, planning, scheduling and execution of the event.